The Listening Half of the Equation

The other half of the communication equation involves your ability to listen.You must be sure you understand the clients health conditions and their expectations. In that way,you can determine whether you even can provide appropriate training.

For example, a client sees a TV special and comes in asking for a specific type of session yoga that you aren't qualified to offer. Because your code of ethics prevents you from claiming expertise you don't have or performing work you don't have training in, you would then need to tell the client that you can't help her and refer her to a qualified yoga instructor.

It's also important to remember that the client has the right to refuse the services you offer or even to consent to a session and then decide to stop it partway through.This right sometimes is called the right of refusal. As part of the process of obtaining informed consent, you should talk with the client about her right of refusal.